Vidbax
An effective way to manage contextual feedback in your learning
Product story
In the past, educators use messaging tools to provide feedback to students and it's painful. Then, as educators and students become more tech-savvy and now we have this great opportunity to solve this by managing feedback loops easily and quickly in one place, one platform, called Vidbax. In the future, not only education, anything requiring a feedback loop could be managed the same way.
Problem statement
Lack of contextual feedback (i.e. using only text messages) causes confusion, demotivation, time consumption, and overwhelm.
Hypotheses
We believe that building a tool to allow educators to provide contextual feedback to their students will reduce confusion, increase motivation, and avoid inefficiency.
We'll know this is true when we see an improved learning experience and a reduced number of feedback loops between educators and students after using the tool.
Research
To understand the real problems and pain points, we started with interviews with teachers, parents and students.
4
polls
6
interviews each
2
user testings
Quantitative Research Goals
To validate that:
Educators are willing to send rich media as feedback (video, photo, audio, etc.)
Educators welcome students to ask for feedback outside of lessons
Students are self-motivated to learn and request feedback from educators
Feedback is an important part of student's learning
4
polls
100+
voters (educators and students)
25+
comments
Qualitative research goals
To validate that:
Feedback is an important part of student's learning
Context and timeliness are two major key factors in the effectiveness of feedback
6
interviews
30 mins
duration each
6
questions
Interview Insights
Educators spend at least an hour giving feedback to their students
Back-and-forth messages are typical to achieve understanding and this becomes a time drain
Persona
Teacher and Student
User Journey Mapping
Teacher - Current User Journey
Teacher - Proposed User Journey
Student - Current User Journey
Student - Proposed User Journey
Ideation
How might we enable educators to provide contextual feedback so that students can quickly understand the feedback?
How might we reduce the number of feedback loops between students and educators so communication doesn't become a time drain?
Information Architecture
User flow
Teacher - user flow
Student - user flow
